Privacy Policy - BiblioTECH - Library Management System

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Privacy Policy

Introduction
At BiblioTECH Australia Pty. Ltd. ("we," "our," "us"), we are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website bibliotech.com.au.

Information Collection
We collect personal information that you voluntarily provide to us when you fill out the contact form on our website. This includes your name and email address. This information is collected for the primary purpose of contacting you regarding support or sales inquiries.

Use of Information
We use the information we collect to:

Respond to your inquiries and provide support or sales information.
Improve our customer service and website functionality.
We will not use your personal information for any other purpose without your consent, unless required or authorised by law.

Information Sharing and Disclosure
We do not share your personal information with any third-party companies. Your information is kept confidential and is only used internally by BiblioTECH Australia Pty. Ltd. for the purposes mentioned above.

Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. These steps include technical, administrative, and physical security measures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

Access and Correction
You have the right to access and correct your personal information held by us. If you wish to access, update, or delete your personal information, please contact us. We will respond to your request within a reasonable period, and at the latest within 30 days, in accordance with the APPs.

Complaints
If you believe that we have breached your privacy rights, you can contact us. We will investigate your complaint and respond to you within a reasonable period. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Cookies and Tracking Technologies
Our website does not use cookies or similar tracking technologies.

Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read the privacy policies of any linked sites.

Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes will be effective immediately upon posting.

Contact Information
We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. If you have any concerns or wish to exercise your privacy rights, please don't hesitate to contact us using the following details:

Email: privacy@bibliotech.com.au
Phone: +61 3 9111 8912
Postal Address:
BiblioTECH Australia Pty. Ltd.
913/43 Therry Street
Melbourne, VIC 3000
Australia

Our privacy team is committed to addressing your concerns and responding to your inquiries in a timely manner. We will strive to resolve any issues and answer your questions as quickly and efficiently as possible.
BiblioTECH Support

+61 3 9111 8912

Mon to Fri: 9am to 12pm
During Victorian Public School Days
Location

913/43 Therry Street
Melbourne VIC. 3000
Australia
BiblioTECH Australia Pty. Ltd. Copyright © 1995 - 2024 | Licence and Warranty | Privacy Policy
Contacts

Technical Support
support@bibliotech.com.au

Administration & Licencing
admin@bibliotech.com.au

Sales
sales@bibliotech.com.au
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